FAQ

HOW EASY IS IT TO INSTALL BCHECK?

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It couldn’t be easier!

No technical knowledge is required. The bcheck device is installed in less than 15 minutes, in a few simple steps. Simple instructions are included in the box.

What happens when a breakdown is imminent?

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You will be notified by our monitoring platform!

The first line of communication is triggered by our platform that continuously monitors the health of your boiler. Once our systems detect a defect or an imminent defect (by means of deviating system values), a system alarm warning is sent by the monitoring platform, allowing you to take immediate action.

HOW DOES THE DEVICE CONNECT TO THE INTERNET?

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In order to be able to send the boiler data to our server, bcheck needs to connect to the internet via the home (wireless) network. This network connection can be quickly and easily configured with the help of a smartphone, tablet, laptop or a press on the router’s WPS button.

CAN I INSTALL BCHECK ON ANY BRAND OF BOILER?

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Yes!

Bcheck comes with all the connectors needed and is fully surface-mounted – easy and straightforward wiring schemes bring boiler monitoring within the reach of all. Today, the solution is available for wall-mounted boilers only, but we are working hard to extend the range.

And what about my privacy?

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Your privacy is important to us!

Our algorithms do not collect any data that can be associated with the user. Whenever a technical issue is detected or imminent, we will contact the user or – if the user has formally agreed to this – his of her qualified boiler service provider to schedule an intervention. The user’s data privacy is ensured at all times.

Any further questions?

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Just give us a call or send us an email!

We always try to respond quickly 🙂